Refund & Cancellation Policy

Last Updated on 20th Feb 2023

Thank you for visiting the website.

  • Thank you for purchasing our course, enrolling for our workshop (offline or online) and/or subscribing to our services operated by ExcelNeeds (hereinafter ExcelNeeds).

  • Once purchased, our courses, workshops and/or services cannot be cancelled and are non-refundable.

  • You may however let another candidate attend the course instead of you (for both online and offline courses).

  • If a candidate fails to complete the course within the mentioned validity of modules/lessons, The candidate is also not eligible for a refund.

  • Any refunds, or cancellations are at the discretion of ExcelNeeds.

  • For any technical issues that you face, the first step of action would be to contact our support team ( they will help you with the technical issue. The time of response shall be a minimum of 3 working days. In case we are unable to help with your technical issue, a FULL refund will be initiated. This is applicable only to technical issues.