Refund & Cancellation Policy

Last Updated on 20th Feb 2023

Thank you for visiting the www.excelneeds.com website.

Thank you for purchasing our course, enrolling for our workshop (offline or online) and/or subscribing to our services operated by ExcelNeeds (hereinafter ExcelNeeds).
Once purchased, our courses, workshops and/or services cannot be cancelled and are non-refundable.
You may however let another candidate attend the course instead of you (for both online and offline courses).
If a candidate fails to complete the course within the mentioned validity of modules/lessons, The candidate is also not eligible for a refund.
Any refunds, or cancellations are at the discretion of ExcelNeeds.
For any technical issues that you face, the first step of action would be to contact our support team (support@excelneeds.com). they will help you with the technical issue. The time of response shall be a minimum of 3 working days. In case we are unable to help with your technical issue, a FULL refund will be initiated. This is applicable only to technical issues.

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